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Common questions

How do I change my address with MassMutual?

How do I change my address with MassMutual?

Place your cursor over the My Account tab and select Personal Information from the dropdown menu. 4. Under the Address Section, click on the blue hyperlink called Change Address.

How can I contact MassMutual?

Please contact our Customer Service Center at 1-800-272-2216 for assistance Monday – Friday 8 a.m. – 8 p.m. ET.

Can I take money out of my MassMutual account?

Hardship withdrawals And, in 2020, retirement plan participants may also be eligible to withdraw up to $100,000 from their qualified retirement account without incurring the standard 10 percent early distribution penalty if they are younger than age 59-1/2.

What happened to my MassMutual 401k?

Empower Retirement acquired MassMutual’s retirement plan business in January 2021.

How long does it take to get a check from MassMutual?

Once all claim requirements are received in good order, benefit payment will be mailed within seven (7) calendar days. Please know that you’re able to decide how you would like to receive your payment through a variety of payment options.

Is MassMutual the same as Massachusetts Mutual?

GREENWOOD VILLAGE, Colo., Jan. 4, 2021 – Empower Retirement today announced the completion of the previously announced acquisition of Massachusetts Mutual Life Insurance Company’s (MassMutual) retirement plan business, following the receipt of regulatory approval required by the agreement.

Where is MassMutual headquarters?

Springfield, MAMassMutual / Headquarters

How do I check my MassMutual account?

Go to MassMutual.com/cityofmemphis. If you have an existing account, click “Login.” If you are a new user, click “Register for online access,” and validate your account through the prompts. The first screen you will see is your Account Dashboard.

How do I get Form 712?

If you have a life insurance policy claim and need to obtain a copy of the IRS Federal Form 712, you can download a copy on the IRS website.

How do I get my 1099 R form from MassMutual?

If you received a pension annuity distribution from MassMutual last year, you will receive a Form 1099-R by mail to file with your income tax return. To download your Form 1099-R online, please log in and click on your Pension Annuity tile. ‘View 1099s’ is available on the Quick Actions menu.

Who bought MassMutual?

Empower Retirement
Effective on the closing date of the transaction, Empower Retirement (“Empower”) acquired the Massachusetts Mutual Life Insurance Company’s (“MassMutual”) retirement business.

Where is MassMutual corporate headquarters?